FaithTech designs and manufactures programmable DC power supplies and electronic loads for energy, industrial, automotive, electronics, and aerospace applications.
Technical support is provided through our authorized distributors, who are fully trained on our products.
For advanced or urgent inquiries, direct support from FaithTech engineering team is available 24/7.
Quotation & Pricing Process
All pricing is provided through authorized distributors to ensure regional compliance and optimal support coverage.
For faster response, you may directly submit model numbers or application requirements — our team will provide a structured quotation proposal.
Warranty & Service Coverage
Standard warranty is 12 months, covering manufacturing defects and functional failures under normal use conditions.
Extended service plans (24 / 36 months) are available to support long-term deployment programs and volume production environments.
RMA / Failure Handling Procedure
In-warranty issues are first handled by local field engineers to minimize downtime.
If required, units are escalated to regional repair centers or returned to FaithTech HQ for failure analysis, repair, and validation testing before return shipment.
Sales Channel Policy
FaithTech operates under a channel-based sales model.
Direct end-user sales are not supported in most regions to ensure full lifecycle support, pricing consistency, and engineering service quality.
Evaluation / Demo Units
Evaluation units are available for qualified customers to support design-in and validation stages.
Demo pricing, availability, and allocation depend on project scale, region, and application requirements.
